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93% of moneyQuest Customers Would Recommend our Services |
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We actively seek feedback from our customers, asking them if they would recommend our service. This data makes up our star rating.
Used as a tool to improve our service; customer feedback is shared across all areas and used to pinpoint areas for improvement or areas performing well. This drives our strategy and determination to excel above industry expectations. |
 4.6 out of 5 customers recommend us
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Based on our survey to 53 clients in May 2009, 4.6 out of 5 customers would recommend us.
Below is a sample of comments we received. |
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Rating |
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Comment |
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Name |
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Date |
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Very happy with the service I have received over the years – your personnel have always found the best deal. |
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Mr & Mrs Allinson |
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16/05/09 |
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Second time we’ve used moneyQuest. Service is always excellent. Well done. |
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Mr and Mrs Kyle |
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16/05/09 |
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Second occasion I’ve used your services for remortgage purposes. Received excellent service both times and had access to mortgage products not readily available on the ‘high street’. |
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Mr & Mrs Crofts |
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16/05/09 |
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Arranging my mortgage was a very easy & efficient experience by using moneyQuest. Impressed with having my calls returned at the time & date promised. A great service. Many Thanks. |
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Mr & Mrs Tattam |
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16/05/09 |
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YOUR HOME MAY BE REPOSSESSED IF YOU DO NOT KEEP UP REPAYMENTS ON YOUR MORTGAGE OR ANY OTHER DEBT SECURED ON IT.
Our consultations are free however we charge a standard fee of £295 for mortgages and £1499 for secured loans. |
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moneyQuest Mortgage Brokers Limited. Registered office: moneyQuest, 3-4 Regan Way, Chetwynd Business Park, Chilwell, Nottingham, NG9 6RZ. Registered in England. No: 06593055 moneyQuest Mortgage Brokers Limited is an appointed representative of Legal & General Partnership Services Limited, which is authorised and regulated by the Financial Services Authority for advising on and arranging mortgages and insurance. The Financial Services Authority does not regulate some types of buy to let, commercial, overseas mortgages, tax advice and credit or loans not secured on a property. Calls may be monitored and recorded for training / compliance purposes. Approval Reference: H101523
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